FAQ

What is CBD?

Cannabidiol, or CBD, is a completely non-psychoactive compound, naturally found in cannabis, that has enormous therapeutic potential. 

Will I get high?

No! Providing no "stoned" or "high" feeling, CBD has shown in studies to have strong anti-oxidant, anti-inflammatory, anti-spasm and neuro-protective effects.

Is CBD Legal?

CBD is completely legal in all 50 states. The FDA defines hemp as any cannabis plant containing less than 0.3% THC. As such, there are no legal restrictions on the importation, production, sale or consumption in the United States, as well as most of the industrialized world. Hemp oil is legal in over 40 countries around the world. Hemp oil is consumed by millions of people around the world, and that number is increasing every day.

Where can I get info about my order?

You should receive an email with all order information. In the event that you do not receive this email, or simply for more information about your order, contact the CBD Terminal team directly at info@CBDTerminal.com

What payment methods do you accept?

All major credit cards (Visa, MasterCard, American Express, Discover)

Where is my order?

Use the provided tracking number to track your package on the designated carriers' website. The tracking number will be found in your order confirmation email or order history. If the package says delivered but no package was received, please first contact the carrier. Please be aware there can sometimes be a delay between actual package location and time last scanned.

What is the policy for returns and/or refunds?

Returns

Free returns on unopened items within 15 days of purchase. To make a return contact our customer service team directly at info@CBDTerminal.com

Refunds (if applicable)

Once your return is received and returned to inventory, you will receive an email notifying that your return has been received. You will be notified of the approval or rejection of your refund. If you are approved, the refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

How is CBD different from THC?

Will CBD help me?

Although CBD has not been designated by the FDA as a health product, a wide variety of studies have shown CBD to have multiple potential therapeutic uses. Please read all product descriptions and be sure to do ample research to discover which products are best for you. We do not make any specific health claims about our products. As with all supplements, consult your physician before use.

What if my order is damaged during shipping?

If your order arrives damaged, please reach out to our customer service team directly at info@CBDTerminal.com. In most cases, a return label will be provided and a replacement sent out.

Where do you ship?

All fifty states including Hawaii and Alaska.

How much does shipping cost?

CBD Terminal is proud to offer free standard shipping on all orders. Priority mail and next day mail available at additional cost.

How do I cancel my order?

If you desire to cancel your order, please contact us as soon as possible either by phone at 949.414.2100 or email at info@CBDTerminal.com